Verizon Business advances Voice-Over-IP Services

Source:ITNEXT Magazine

Verizon Business has announced the launch of its voice-over-Internet Protocol portfolio in Switzerland, making it the eleventh country in Europe to benefit from the company’s business-class VoIP services.

In addition, Verizon Business will introduce throughout Europe a new VoIP product service-level agreement, which is already available in the U.S.  Also, the company has certified Cisco VoIP and unified communications and collaboration gear to work with Verizon IP Trunking in the U.S. and Europe.

“Verizon Business continues to enhance and expand its VoIP offerings to create a powerful unified communications and collaboration platform for multinational enterprises,” said Anthony Recine, vice president of networking and communications solutions for Verizon Business. “By expanding our VoIP portfolio in Switzerland, introducing a comprehensive VoIP service-level agreement and certifying the latest Cisco Unified Communications system with our world-class IP Trunking, we continue to advance the state of VoIP for our customers worldwide.”

Verizon Business VoIP Services Come to Switzerland

Having the full Verizon Business VoIP portfolio (Hosted IP Centrex, IP Trunking and IP Integrated Access) available throughout Switzerland, with full two-way voice calling services for national and international calling, will enable large enterprises, as well as medium-size businesses, to completely replace traditional voice calling services in any of the countries where Verizon VoIP services are available.  

Locations in Switzerland are now also able to take advantage of virtually all the same product features and services available in the other 10 European countries where the service available.  Leveraging the cloud services model, Verizon can make UC&C software and services available from an externally hosted platform, on a pay-per-user basis, so customers can avoid much of the expense and complexity of buying and managing their own equipment.

New VoIP SLAs Launch in U.S., Will Expand to Europe

Effective Nov. 4, Verizon Business made available a new VoIP product service-level agreement for U.S. VoIP customers.  The SLA increases the mean opinion score guarantee (a measure of voice quality) to 4.0 and introduces a new four-hour mean-time-to-repair metric.  The SLA also covers network availability and jitter (data-packet loss that can degrade or delay voice quality), making it one of the industry’s most aggressive VoIP network-quality SLAs.

The new SLA is available to all new and existing U.S. Verizon VoIP customers that use Verizon’s Private IP or Internet Dedicated Access services, which provide exceptional VoIP call quality on both private and public IP-based networks.  A similar SLA will be launched for VoIP services in Europe in the first half of 2011.

New Product Certifications Provides More Choice for Customers Worldwide.Verizon Business has certified the latest Cisco VoIP and Cisco UC&C technologies to work with IP Trunking to provide more choice and flexibility with Cisco. With Cisco Unified Communications Manager, an enterprise-class VoIP call-processing system, customers can take advantage of advanced capabilities, such as video, mobility, presence and conferencing services.

Verizon IP Trunking customers can also use Cisco Unified Border Element, an enterprise-focused session border controller to help control communications costs, improve network interconnections and enable rich collaboration applications.  Later this month, Verizon Business customers will also benefit from the certification of Unified Communications Manager with and without Cisco CUBE.

Trend Micro launches security solutions for SME

Small businesses face an increasingly dynamic and targeted threat landscape: Not only are there1.5 new pieces of malware being created every second, cybercriminals are aggressively preying upon smaller businesses that are often strapped for IT resources and security expertise at a growing rate.

According to the company, the announcement reinforces its commitment to solving security needs of SME business incorporates new features that address the ways small businesses are changing, as well as addressing an evolving, more aggressive threat landscape.

“The foundation of the Trend Micro Worry-Free Business Security solution and its successors has always been focused on bringing to market the best possible protection that is automatic, painless, and easy to use. This is the promise we’ve been delivering to small businesses for the last six years, and the mindset in which we develop all our products,” said Amit Nath, Country Manager, India & SAARC, Trend Micro.

What’s new?

Email data loss prevention: Nearly 60 percent of all reported infections involve data-stealing malware, which is no surprise since loss of information is ranked among the top three concerns for small businesses. The email DLP feature enables small businesses to keep information private by discovering, monitoring and preventing accidental or deliberate loss of confidential information through email.

Integrated Mac client protection: Macs are great for small businesses that want a solid, reliable product that will keep up with its users’ busy schedules. But if company data and information are stored on Macs, small businesses can’t ignore security. The integrated Mac client protection feature is perfect for small businesses that are running both Macs and Windows® because it allows them to secure their iMacs®, Mac Servers®, and MacBooks® without purchasing or managing additional solutions. The feature’s single console includes security status and configuration for both platforms.

Device control: One of the most notorious threats in 2010, Conficker, was partly spread by infected USB sticks and other attachable devices. Its convenience and portability has made it another infection pathway. Small businesses that are challenged with managing and tracking the movements of USB devices can now, with this new feature, control access to USB drives and other attached devices to prevent data loss and block threats. Businesses can restrict access to USB ports to avoid anyone copying information to portable USB drives.

The Worry-Free difference: Stopping threats before they reach businesses In independent tests, Worry-Free Business Security is rated best at blocking threats BEFORE they reach your computers, file servers, and mail servers. It achieves this through the power of the Trend Micro™  Smart Protection™  network infrastructure, which scans, filters and correlates in the cloud more than 3.2 terabytes of data and blocks over 5 billion threats every single day. The Smart Protection Network then leverages this data to rapidly identify and respond to emerging threats, blocking them before they impact a business, and improving the existing response to known threats. And because the majority of the work is done in the cloud, not directly on computers, performance is optimized so small businesses can focus on their business.

The company claims to be the only security vendor that offers this type of critical tool, which allows channel partners to manage multiple customers using multiple products from a single console free of charge to eligible channel solution partners.

Read original post at: www.itnext.in

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Fujitsu Launches New Blade Server Technology for SMBs

Fujitsu has launched the blade server technology designed especially for smaller and mid-size businesses that are looking for scalable efficiencies and consolidation. The new PRIMERGY BX400 is a fully-featured blade system built from the ground up as a user-friendly and versatile infrastructure designed for midsized customers with large computing and storage requirements, including branch offices.

According to the company, the PRIMERGY BX400 is a green datacenter in a box, providing an optimum combination of up to eight server or storage blades in a small enclosure, supported by a comprehensive set of solutions and services. It combines leading-edge technology, such as a fully integrated virtual storage appliance using technology from Fujitsu’s partnership with NetApp, with impressive input/output flexibility and bandwidth known from the PRIMERGY BX900 ‘Dynamic Cube’ blade system introduced last year.

The product allows companies to spend less time on set-up and management and instead focus on the core business processes essential for profitability. Simplified lifecycle management reduces daily operational costs by up to 60 percent. Like all PRIMERGY servers, the BX400 ships with Fujitsu’s ServerView software suite, allowing easy and integrated system management and monitoring. Additional software components such ServerView Resource Coordinator VE and Virtual IO Manager deliver uniform operations for pools of physical and virtual servers combined with cost-effective high availability.

The consolidated design makes the PRIMERGY BX400 more affordable than other blade servers on the market, while saving office space. As small and midsized companies often have restricted available space, two different system versions of the PRIMERGY BX900 allow for flexibility to fit various environments. The rack version can be integrated easily into an industry standard 19-inch Fujitsu rack or other third-party racks. The floorstand version can fit under a desk or in reception areas without distraction, with low noise levels of only 45 decibels making it one of the quietest available.

Mehul Doshi, Country Manager Enterprise Servers, Fujitsu India says, “Midsize companies with large data volumes have similar IT needs to enterprises, but are more constrained by available IT expertise and budgets. The PRIMERGY BX400 is a complete Dynamic Infrastructure of up to eight server and storage blades as well as network components supplemented with Fujitsu services extended into the cloud with Dynamic Services. Its small size is ideally suited for midsized companies with big computing and storage needs, needing no specialized power, cooling, or IT expertise.”

Energy-efficient, cost-sensitive, easy to install and manage; the new PRIMERGY BX400 helps businesses increase productivity via greater IT efficiency and drive down costs for storage and computing requirements. It reduces power bills by up to 30 percent (1), and since it also emits less heat, also minimizes the strain on air conditioning, while cutting CO2 emissions. Businesses also benefit from the PRIMERGY family’s scalable and modular infrastructure, as well as from Fujitsu’s extensive range of global infrastructure services.

Source:IT Next Magazine

Business Continuity is it IT departments responsibility?

Perhaps the biggest myth about business continuity is that responsibility for it should reside within the IT department. It is easy to see where this originated, as business continuity has evolved from IT disaster recovery, where it was appropriate for the IT department to take the lead. IT downtime is still one of the biggest causes of business disruptions, so it is a natural, if flawed, assumption that business continuity management should be IT-led.

The best and most effective business continuity management system is developed through taking a holistic approach. However this does not come naturally to many organizations, where a divide often exists between the IT department and the rest of the business. Given that IT is such a central part of many business continuity plans there is a strong temptation to delegate business continuity to the IT department. This should be actively avoided. Business continuity must be led by the business, but the business needs to be able to communicate with the IT department and understand its technical language and highly complex infrastructure. To fail to achieve this will inevitably result in a sub-standard, potentially worthless, business continuity management system.

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Advantage of Information Technology Infrastructure Leasing:

For small scale companies cash flow is always a big problem unless they have good investment done. To attain the growth they need to invest in marketing and employees as well. For smaller companies getting a good talent at market price is a big challenge and they have to pay more than market price to retain good talent. This all create a big strain on cash flow.

To ease out strain on cash flow IT companies can go for Infrastructure and equipment leasing.

 Infrastructure and Equipment leasing offers a number of important advantages:

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5.       Leasing provides fixed rate financing

6.       Leasing conserves working capital

7.       Leasing is tax-advantaged

8.       Leasing is a hedge against inflation

9.       Leasing provides flexible payments

At last but not least Leasing provides flexible end of lease options. Equipment at the end of the lease term can returned, extended or purchased.

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