Desktop Management Service offered by IT infrastructure Management Company is a fully remote-managed solution that offers world-class, reliable and secure support and maintenance services for corporate desktops. These solutions help IT departments to deliver high-quality, cost-effective desktop support by optimizing desktop infrastructure, improve end-user productivity and protect corporate desktop assets.Major Components of Desktop Management:
· Diagnostics and Root cause analysis: Help diagnose and identify root-cause issues for performance and security related issues with the desktop
· Security management: Ensure that the desktop is free of any virus, mal-ware, ad-ware, etc. This includes a full detection and removal of security threats
· Tune up and performance management: Identify and resolve issues related to poor performance with the desktop. This includes disk de-fragmentation, clean up of startup files, clean cache etc
· Patch management: Identify any patch anomalies with the desktop applications and ensure all patch levels are current with the desktop
· Backup and archiving: Proactively backup the critical data stored in your desktop, and protect yourself from any critical data loss or failure of hard disks
· Remote assist: Instantly solve any problem on end-user desktop using remote assist service. Qualified experts will remotely connect to desktop and solve any desktop issues any-time anywhere
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